Privacy Policy
Effective Date: 07/07/25
Last Updated: 07/07/25
1. Nature of Service & Disclaimers
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our Service, which provides AI-generated responses. We do not provide professional advice and disclaim liability for actions taken based on content, omissions, or outdated information.
2. Eligibility & Intended Users
Our Service is for adults (18+) regarding children under 18. We do not knowingly collect data from children under 18.
3. Data We Collect
a) Personal Data You Provide
- Full name
- Email address
- Contact number
- Location or address
- Payment details (via third-party)
- Account and registration data
b) Automatically Collected Data
- IP address
- Device identifiers
- Browser type & version
- Operating system
- Referral URLs & timestamps
- Pages visited and interaction times
c) Tracking Technologies & Cookies
We use cookies to authenticate users, save preferences, analyze usage, and enhance experience. You can refuse cookies but functionality may be affected.
4. Use of Collected Data
- Provide and maintain the Service.
- Manage your account.
- Contact you via email, SMS, or push notifications.
- Send news, offers, and information unless opted out.
- Business transfers, mergers, and acquisitions.
- Analyze trends, improve services, and marketing.
5. Disclosure of Your Data
- With Service Providers for analytics, payment processing, contact.
- During business transfers or acquisitions.
- With affiliates bound by this Policy.
- With business partners for promotions.
- With your consent for other purposes.
6. Data Retention
Retained only as long as necessary to fulfill purposes, comply with laws, resolve disputes, and enforce terms. Anonymized data may be kept indefinitely.
7. Data Transfers
Your data may be processed and stored outside your jurisdiction with differing data laws. Your consent represents agreement to those transfers.
8. Your Data Protection Rights
- Access, update, or delete your data.
- Correct incomplete or inaccurate data.
- Object to processing for direct marketing.
- Request erasure when no good reason to continue processing.
- Request data transfer in a machine-readable format.
- Withdraw consent at any time.
9. Data Security
We use administrative, technical, and physical measures to protect data. However, no Internet transmission is 100% secure.
10. Payment Processing
Payments processed by third parties (e.g., PayHere). We do not store card information. Subject to providers' privacy policies.
11. Third-Party Links & Tools
Our Service may link to external sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Policy for legal or regulatory reasons. Updates will be posted with a revised date.
13. Contact Us
For privacy concerns, email us at info@chatpi.lk
