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Terms & Conditions

Effective Date: 07/07/25
Last Updated: 07/07/25

1. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access is also conditioned on acceptance of our Privacy Policy.

2. Description of Service

Our Service provides AI-generated advice and information related to children under 18 years of age. Upon registration, users receive 100 tokens monthly to use the Service. To access unlimited tokens, users must subscribe to a premium plan.

3. Important Disclaimers

3.1 Not Professional Advice

Important: Our Service provides general information and AI-generated suggestions only. It does NOT provide professional medical, legal, counseling, or emergency services.

3.2 Limitation of AI Advice

All advice is generated by artificial intelligence and may not be accurate or appropriate for your situation. AI responses may be outdated or based on incomplete information. Our AI system cannot replace human judgment or professional expertise.

3.3 Emergency Situations

Do not use this Service for emergencies. If you are experiencing a medical emergency or child safety concern, immediately contact local emergency services.

4. User Responsibilities

4.1 Account Registration

4.2 Appropriate Use

4.3 Parental Responsibility

You acknowledge you are the parent or legal guardian of any child about whom you seek advice. You remain responsible for all decisions regarding your child's care.

5. Tokens and Subscription

5.1 Monthly Token Allocation

5.2 Unlimited Access via Subscription

5.3 Payment Terms

Payment is required at subscription. We accept major credit cards and other methods. All prices are in LKR and subject to change.

6. Intellectual Property

The Service, including all AI algorithms, content, and materials, is owned by us. You may not copy, modify, distribute, or create derivative works.

7. User Accounts

You are responsible for safeguarding your password and all activities under your account. Notify us immediately of any breach.

8. Content Restrictions

You may not transmit unlawful, defamatory, obscene, or harmful content. We reserve the right to remove inappropriate content and limit or revoke Service access.

9. Content Backups

We perform regular backups but do not guarantee no data loss. You should maintain an independent copy of your content.

10. Links to Other Websites

Our Service may contain links to third-party sites. We are not responsible for their content or policies. Review their terms and privacy policies before use.

11. Termination

We may terminate or suspend your account immediately for breach of terms. You may terminate by discontinuing use.

12. Disclaimer of Warranties & Liability

The Service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties and are not liable for indirect or consequential damages. Our total liability will not exceed amounts paid.

13. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the Service or violation of these Terms.

14. Severability & Waiver

If any provision is unenforceable, it will be modified to accomplish its objective, and other provisions remain in effect. Failure to enforce a right is not a waiver.

15. Changes to Terms

We reserve the right to modify these Terms at our discretion. Continued use after changes constitutes acceptance.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of Sri Lanka. Disputes will first attempt good-faith negotiation, then be subject to Sri Lankan courts.

17. Assignment

You may not assign these Terms without our consent. We may assign without restriction.

Privacy Policy

Effective Date: 07/07/25
Last Updated: 07/07/25

1. Nature of Service & Disclaimers

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our Service, which provides AI-generated responses. We do not provide professional advice and disclaim liability for actions taken based on content, omissions, or outdated information.

2. Eligibility & Intended Users

Our Service is for adults (18+) regarding children under 18. We do not knowingly collect data from children under 18.

3. Data We Collect

a) Personal Data You Provide

b) Automatically Collected Data

c) Tracking Technologies & Cookies

We use cookies to authenticate users, save preferences, analyze usage, and enhance experience. You can refuse cookies but functionality may be affected.

4. Use of Collected Data

5. Disclosure of Your Data

6. Data Retention

Retained only as long as necessary to fulfill purposes, comply with laws, resolve disputes, and enforce terms. Anonymized data may be kept indefinitely.

7. Data Transfers

Your data may be processed and stored outside your jurisdiction with differing data laws. Your consent represents agreement to those transfers.

8. Your Data Protection Rights

9. Data Security

We use administrative, technical, and physical measures to protect data. However, no Internet transmission is 100% secure.

10. Payment Processing

Payments processed by third parties (e.g., PayHere). We do not store card information. Subject to providers' privacy policies.

11. Third-Party Links & Tools

Our Service may link to external sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Policy for legal or regulatory reasons. Updates will be posted with a revised date.

13. Contact Us

For privacy concerns, email parentalintelligencepi@gmail.com.

At Parental Intelligence, we are dedicated to supporting parents through our AI-powered parenting assistant. We strive to deliver a high-quality and valuable experience to every subscriber.

Refund Policy

Effective Date: 07/07/25
Last Updated: 07/07/25

Subscription Cancellations

You may cancel your subscription at any time through your account settings. Once canceled, your access will remain active through the end of your current billing period. No further charges will be made after that date.

Note: Please note: We do not provide prorated refunds for unused portions of your subscription.

Refunds

Because our service is digital and accessible immediately upon purchase, we generally do not offer refunds. However, we will consider refund requests under the following exceptional circumstances:

To request a refund under these conditions, please contact our support team at parentalintelligencepi@gmail.com within 7 days of the billing date. All refund decisions are made at our sole discretion.

Non-Refundable Circumstances

Contact Us

If you have any questions or concerns about your subscription, billing, or this refund policy, please reach out to us at parentalintelligencepi@gmail.com. We are here to assist you and ensure a positive experience with Parental Intelligence.